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What does LUCENT Surgical Solutions do?
Where are you located?
What is Durable Medical Equipment (DME)?
LUCENT Surgical Solutions is a full-service DME product and service provider. Visit our DME Services page for more information.
What types of surgical equipment do you provide?
Who qualifies for a DME or Surgical products or services?
LUCENT Surgical Solutions is a full-service DME product and service provider. Visit our Services section for more information.
Who pays for DME or Surgical items?
LUCENT Surgical Solutions will send a bill to Medicare or the appropriate insurance provider. If the patient qualifies for Medicaid, LUCENT SURGICAL SOLUTIONS will send a bill to Medicaid. Medicaid pays for a large number of necessary medical items.
Do I need a referral from my doctor for your products or services?
I am a Medicare or Medicaid recipient. Do you work with these providers?
What are my eligibility requirements if I have Medicare or Medicaid?
Do you deliver DME or Surgical Products?
Can you fix my broken product?
LUCENT Surgical Solutions has a state-of-the-art service center located in Wixom, MI. Please call our service department today at (877) 620-6060 to see if LUCENT Surgical Solutions can help.
Please understand that some of the items that come in for service cannot be fixed immediately because parts have to be ordered. Diagnostic products like blood pressure monitors need to be sent to the manufacturer for repair.
I need further instruction in the operation of my medical equipment. Do you provide this?
Yes, our trained specialists are available 24-hours a day, 7 days week, 365 days a year for any emergency service. Please call (877) 620-6060 if you have any questions.
My equipment is not functioning properly. What should I do?
I have questions about billing for my medical equipment and supplies. Who should I contact?
Call (877) 620-6060 anytime during our normal business hours (M-F, 8:00 am to 5 pm) to speak to a billing specialist. If you call outside of our business hours, please leave a message and will return your call ASAP or on the next business day.
Still Have a Question? Send Us a Message
Please provide the requested information below to use this contact form. We will respond to all inquiries within two business days.